Privacy Policy
1. Introduction
Welcome to Nexvise Solution ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform, including our chatbot and automation services.
2. Information We Collect
We collect information that you provide directly to us when you register for an account, create or modify your profile, set up chatbots, or communicate with us.
- Account Information: Name, email address, password, and company details.
- Chatbot Data: Scripts, training data, and conversation logs processed by your chatbots.
- Payment Information: Billing address and payment method details (processed by our secure payment processors).
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our platform.
- To improve, personalize, and expand our services.
- To analyze usage patterns and optimize chatbot performance.
- To communicate with you regarding updates, security alerts, and support.
- To process your transactions and manage your subscription.
4. Data Security
We implement appropriate technical and organizational security measures to protect the security of your personal information. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk.
5. Third-Party Services
Our platform may integrate with third-party AI providers (e.g., OpenAI, Anthropic) to power chatbot responses. When you use these features, data necessary to generate responses (such as user queries) is shared with these providers in accordance with their respective privacy policies. We do not sell your data to third parties.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Nexvise Solution Support
nexvise2025@gmail.com