Step 1
Customer requests a booking
The customer asks about your service and preferred availability through WhatsApp.
All automation solutions
Appointment automation
Turn WhatsApp enquiries into organised appointments
Let customers request a booking naturally in chat while your team receives the service, date, time, location, and customer history in one clear place.
Enquire appointment setup
Nexvise Auto Service
WhatsApp conversation
Today
Aina
Hi, I would like to book an air-conditioner service.
9:41 AM
AI Assistant
Sure. What date and time would be convenient for you?
9:41 AM
Aina
This Friday at 2:00 PM.
9:42 AM
AI Assistant
Please share your service address so our team can prepare the appointment.
9:42 AM
Aina
18 Jalan Harmoni, Petaling Jaya.
9:43 AM
AI Assistant
Your appointment is confirmed. Service: Air-conditioner service Date: Friday Time: 2:00 PM Address: 18 Jalan Harmoni, Petaling Jaya
9:43 AM
A familiar WhatsApp experience for customersEasy for the customer
A natural WhatsApp booking experience
Book through a familiar conversation
Customers ask naturally without installing another app or completing a long form.
Receive useful questions one at a time
The chatbot guides them through the service, date, time, and address without making the process feel complicated.
Know the booking is received
A clear confirmation gives the customer confidence about what happens next.
Appointment process
From first message to confirmed appointment
A clear four-step flow turns a casual WhatsApp enquiry into an organised booking your team can act on.
Step 2
Chatbot collects the details
It gathers the service, date, time, address, and contact information your team needs.
Step 3
Appointment is organised
The booking is recorded with a clear status and linked to the customer conversation.
Step 4
Your team prepares and follows through
Upcoming appointments remain visible so the team can confirm, reschedule, complete, or cancel them.
Make booking easier for customers and your team
We will adapt the questions and appointment flow to the way your business works.
Discuss your booking flow