Keep answering enquiries 24/7
Welcome customers and handle common questions after hours, on weekends, or while your team is busy.
AI chatbot for WhatsApp
Keep your business responding on WhatsApp 24/7
Answer customer questions day and night, capture sales enquiries while your team is busy, and move each conversation towards a useful next step.
24/7
Enquiry response
Faster
First replies
More
Leads captured
Less
Repetitive work
See the chatbot in action
Helpful answers that move the enquiry forward
The chatbot does more than send a greeting. It uses your approved business information, answers the question, and asks for the details your team needs next.
Nexvise Solution
WhatsApp conversation
Today
Sarah
Hi, do you provide website design for growing businesses?
3:14 PM
AI Assistant
Yes. We build responsive business websites with a domain, email hosting, SSL, contact form, Google Maps, and mobile-friendly design.
3:14 PM
Sarah
Can you help with a website and WhatsApp chatbot together?
3:15 PM
AI Assistant
Certainly. We can prepare a custom package based on your website pages and chatbot needs. May I know your company name and business type?
3:15 PM
Sarah
Bright Home Renovation. We handle home renovation projects.
3:16 PM
Built around your customer journey
Answer, qualify, and prepare the next action
01
Answer the real question
Give a relevant response based on the business information you approve.
02
Understand customer intent
Identify whether the customer needs pricing, support, an appointment, or a human response.
03
Collect useful details
Ask concise follow-up questions instead of making the customer complete a long form.
04
Keep the team informed
Store the conversation and customer context so a human can continue smoothly.
Business knowledge
Teach the chatbot what your business knows
Build the chatbot from information you control. Documents, website pages, and written notes can be organised into one business knowledge source for more consistent answers.
- Services and product details
- Frequently asked questions
- Operating hours and locations
- Packages, policies, and enquiry steps
WhatsApp integration
One clear inbox for AI and human conversations
Customers stay on WhatsApp while your team gets a focused workspace to find contacts, review message history, see who needs attention, and reply manually.
AI and your team, in one conversation
Customers never need to change channels
The chatbot handles common questions first. When a customer needs personal help, a human can continue in the same WhatsApp conversation with the earlier context intact.
Customer continues using WhatsApp
Human sees the earlier conversation
AI can be switched back on afterward
Nexvise Solution
WhatsApp conversation
Today
Sarah
Can I speak with someone about a custom package?
4:08 PM
AI Assistant
Of course. I will pass this conversation to our team so they can help with your requirements.
4:08 PM
Human
Hi Sarah, I am Mei from Nexvise Solution. I can help prepare the custom package. How many website pages do you need?
4:10 PM
Sarah
Around 8 pages, including our project portfolio.
4:11 PM
Built to grow the business
Stay responsive, capture more opportunities, and save team time
Turn questions into sales opportunities
Guide each conversation towards a quotation, appointment, contact detail, or clear next action.
Give consistent business-aware answers
Shape replies around your services, packages, operating hours, FAQs, and preferred customer journey.
Respond before customers move on
Give customers a useful first response immediately instead of leaving a new enquiry waiting.
Customer history in one place
Keep the contact, conversation, sessions, and related activity together for your team.
Let humans close the important conversations
Your team can step in with the full context when a lead needs personal advice or a sales decision.
Common questions
WhatsApp chatbot FAQ
Can the chatbot answer questions about my own products and services?
Yes. The chatbot can be prepared using approved information such as your service details, FAQs, operating hours, website content, documents, and business policies.
Can my team take over a WhatsApp conversation?
Yes. Your team can turn AI replies off for a selected customer, reply manually from the conversation inbox, and turn AI replies back on afterward.
Will customers need to install another application?
No. Customers continue the conversation through WhatsApp. Your team uses the Nexvise dashboard to manage contacts, conversations, and customer activity.
Build a chatbot around the way your business sells
Tell us what customers usually ask and what your team needs to collect. We will help shape the conversation.
Discuss your chatbot